The CRM streams covered many aspects of CRM including Oracle CRM, CRM On Demand, On-Premise, Cloud and Fusion CRM/CX.

2014 agenda included:

  • Scott Eggleston delivered the CRM Community Keynote, an update on CRM.
  • NHS Supply Chain delivered a customer presentation on using CRMoD to turn customers' data into knowledge.
  • A case study on social selling - 'New Buzz Phase' or 'Must Have' Skill.
  • Especially for Siebel customers was a session on the many faces of CRM. Focusing on the innovative solutions available to maximise Siebel ROI, enhance customer experience and improve overall business performance and satisfaction.




Many thanks to our conference sponsors:





Many thanks to our affiliated partner:

Connect with UKOUG: